How can corporations get the most out of their employees? Charles O'Reilly challenges the prevailing wisdom that companies must chase and acquire top talent in order to remain successful. He argues that companies need to abandon the obsession with hiring highpriced stars, and instead motivate ordinary people to build a great company and achieve extraordinary results. According to Dr. O'Reilly, companies should start with a set of values and a culture...

Key topics: Motivation, People problems, Worker participation, Human resource management, Personnel. This film includes case studies of people with a variety of motivational problems. In each case the viewer is left to consider what the problem is and what might be done to solve it.

"Ready for the Future or Stuck in the Past? Millennials have been condemned as lazy, entitled, disloyal, and disrespectful and needing constant hand-holding. But Crystal Kadakia--a Millennial herself as well as an organizational development consultant and two-time TEDx speaker--shows that not only are these negative stereotypes dead wrong, but each one conceals a positive workplace practice that forward-looking companies must adopt if they are to...

Southwest Airlines started with a simple idea, and managed to stick with it through decades of unprecedented growth. According to Colleen Barrett, customers return because they like the experience and they like the way they are treated. And how do you keep them satisfied? By keeping your employees satisfied. Barrett spends 70-80% of her time ensuring that her employees are valued as people, and encouraged to do the right thing rather than doing things...

Learn the stages of a reference interview and the behaviors necessary to conduct a successful reference interview. Produced with a content committee of reference librarians and trainers. The program also discusses the unique challenges of online reference interviews. "Although an online reference interview is a lot like that done in-person, the librarian needs to be also be able to emulate the unseen visual cues while conveying a sense of personality,"...

Good managers, wanting to do the right thing, can miss the boat when it comes to getting the best out of a diverse workforce. Not wanting to offend, they often choose peace over honest feedback, thereby limiting their people's potential. Not understanding what motivates each individual, they offer incentives that are not meaningful or encouragement that backfires. Doug Harris asks us to step outside our comfort zone and reap the benefits of expanding...

"Back to Human explains how a more socially connected workforce creates greater fulfillment, productivity, and engagement while preventing burnout and turnover"-- Provided by publisher. Explains how a more socially connected workforce creates greater fulfillment, productivity, and engagement while preventing burnout and turnover.

The number one international bestselling phenomenon is back-- not that it ever really went away. This story quickly demonstrates three very practical management techniques: One Minute Goals, One Minute Praisings, and One Minute Re-directs. Based on studies in medicine and the behavioral sciences, the audiobook helps readers understand why these apparently simple methods work so well with so many people.

One of the most effective management styles is teamwork, for it involves all staff in the decision-making process. Always among the leaders in participative management, libraries have begun to use teamwork strategies more and more frequently. Implementing these strategies is the focus of a new videotape, Teamwork basics. The 15-minute video reviews basic teamwork components and how they can be applied in today's libraries. It also illustrates teamwork...