"Digitizing your collection is not only a great way to increase access to your materials, it also engages patrons on a whole new level and helps communicate your library's value. But with staff time and resources already spread thin, it can be a challenge to plan and undertake a digitization initiative. The good news is that public libraries across the country have done just that. Here, the authors share lessons and tips for success, showing the way...

Includes 66 focused snapshots of outreach in action, this resource reflects the creative solutions of librarians searching for new and innovative ways to build programs that meet customer needs while expanding the library's scope into the community.

Genevieve (Gwen) Kingston's mother was diagnosed with terminal cancer when Gwen was just three years old. Defying the odds, she lived another eight years, during which time she filled a chest with gifts and letters to Gwen and her brother, Jamie, for every major milestone and birthday through age thirty. The day Gwen got her driver's license. The day she graduated from high school. Gwen is now in her thirties and, when Did I Ever Tell You? begins,...