De-escalate : how to calm an angry person in 90 seconds or less
(Book)

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Average Rating
Contributors
Elders, Brit, author of foreward.
Published
New York : Atria Paperback, 2017.
Format
Book
Edition
First Atria Paperback/Beyond Words paperback edition.
ISBN
9781582706559, 1582706557
Physical Desc
xxvii, 228 pages : illustrations ; 22 cm
Status

Description

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Copies

LocationCall NumberStatus
Kelley Library - Nonfiction - Stack 2SELF HELP COMMUNICATEOn Shelf
Rodgers Memorial Library - Nonfiction - Main Floor303.69 NOLLOn Shelf

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Published
New York : Atria Paperback, 2017.
Edition
First Atria Paperback/Beyond Words paperback edition.
Language
English
ISBN
9781582706559, 1582706557

Notes

Bibliography
Includes bibliographical references and index.
Description
"We live in a more socially polarized time nationally and globally then ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process to you--to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less, and how to apply this skill in all areas of life. A timely and practical relationship book with simple, easy to understand steps, De-Escalate walks readers through real-life examples and scenario-based conversations in order to master his technique, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to transform lives, co-exist and co-respect for a more caring and compassionate future"--,Provided by publisher.

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Citations

APA Citation, 7th Edition (style guide)

Noll, D., & Elders, B. (2017). De-escalate: how to calm an angry person in 90 seconds or less (First Atria Paperback/Beyond Words paperback edition.). Atria Paperback.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Noll, Douglas, 1950- and Brit, Elders. 2017. De-escalate: How to Calm an Angry Person in 90 Seconds or Less. Atria Paperback.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Noll, Douglas, 1950- and Brit, Elders. De-escalate: How to Calm an Angry Person in 90 Seconds or Less Atria Paperback, 2017.

MLA Citation, 9th Edition (style guide)

Noll, Douglas, and Brit Elders. De-escalate: How to Calm an Angry Person in 90 Seconds or Less First Atria Paperback/Beyond Words paperback edition., Atria Paperback, 2017.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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